We are in unprecedented times and the challenges to us all as a local business community are huge.

The entire team in the E-Factor Group, including the Business Hive team, E-Factor Property team and the Advisors at E-Factor Business, are doing all they can to bring you clear concise information and guidance from Government, from Local Authorities and from the Growth Hubs that serve this area.

We are also a part of the Business community and are proud to have so many local businesses, whether they are our tenants or Business Hive Members, step up to offer support where they can. The information below and the quick links for help demonstrate that.

The message is clear, you are not facing this entirely on your own; E-Factor Group, its partners, its members and people from across the  business community are here to offer support.

Just email or call and if we don’t have the answers, we will work hard to find someone who does.

E-Factor Business

With a team of experienced business advisors who work closely with both public and private sector support organisations, E-Factor will continue to provide advice and guidance through the challenging times ahead. The situation for local SME businesses is constantly evolving and as an impartial and independent service we will continue to deliver free support and help them manage this new dynamic.

Contact info@e-factor.co.uk or call 01472 252780 where you will be put in touch with an Advisor.


My Credit Controllers

Protecting business cashflow will be more important than ever in the coming months.
If any members are experiencing issues with late payments then please feel free to contact My Credit Controllers for advice and assistance. They also have plenty of helpful information on their website including free letter templates, a late payment interest calculator and an online Credit Control course delivered by email.

Contact samantha.white@mycreditcontrollers.co.uk or call 01522 716212 where any of the team will be happy to help.


On Line People

On Line People are an established and highly reputable recruitment company based locally.  Should any Hive member require interim staff for any business critical roles, in the event of a team member either self-isolating,  or  worse still, contracting the virus, we can help identify and build candidate pools as part of any Emergency Business Continuity Planning. The need to have flexible labour solutions that have self-certified their fitness to work may prove vital and ensure crucial services keep running to support us all.

There are certain sectors such as Hospitality, Travel & Tourism that have been devastated overnight by the restrictions placed on us all. There are many people with families to support and bills to pay and in such circumstances, we can also offer advice and potentially temporary work in a different sector and/or job type. This may prove invaluable for members themselves and/or some of their staff who work in sectors or job types that have been worst affected.

The On Line People team can be reached on 01469 565 333 or email team@olpeople.co.uk


Business Hive Shield – In association with Patron Member Stallard Kane Associates

With a lot of uncertainty regarding employment law / HR and health & safety surrounding COVID-19 (Coronavirus) we are conscious that this may be a worrying time for some businesses.  If you would like some free HR or health & safety telephone advice, or would like a free copy of our latest COVID-19 risk assessment, please contact the Business Hive Shield helpline on 0345 076 6417 or email barry@skaltd.co.uk. 

NB: Given these extraordinary times, you do not need to be an existing Business Hive Shield member to access this service, so please feel free to share with your business contacts.



IT Services Grimsby

In the current health emergency, you may need your team to work from home. If you don’t know what technical resources they might need or how to make them work with your existing IT, email us at bizhivehelp@it-service.co.uk and we’ll do our best to help.

We can advise on:

  • Mobile data and broadband
  • Remote network connections
  • Cloud applications such as MS Office or accountancy packages
  • Digital telephony and video conferencing
  • Laptops and desktops


Forbes Burton

Forbes Burton are Business Rescue and Recovery Consultants.  We specialise in helping businesses in financial hardship which includes those who can’t pay their staff, rent or HMRC, by providing tailored advice and solutions across all sectors.

Find out how we can help you and access our free guides and resources on our website www.forbesburton.com or call us directly on 01472 254914.


River Business Services Ltd

Coronavirus shows no signs of stopping anytime soon, with businesses having to implement homeworking processes transferring calls and accessing conference facilities are becoming a challenge. Does your business need a helping hand, we can work with you to find a solution that fits your business? If you are an existing or new client, we are here to help.
To help with the financial aspect we can look at your energy bills as now is a prime opportunity with the current market to make savings and lock down the lowest prices.

We can advise on the following:

  • Laptops
  • Chromebooks
  • Remote Desk Top
  • Call diversion to mobiles
  • Conference calling packages

If you’d like assistance on any of the above, please do not hesitate to contact me on 01482 755882 or email lesley.gradwell@riveruk.co.uk


Lyke Ltd

Lyke Ltd. are passionate about enabling you and your organisation to get the most out of technology, and we always have been. Doing so is rapidly becoming imperative rather than optional in light of Covid-19 and the uncertainty it brings, and technology is going to be one of the most important ways organisations can adapt to the circumstances we find ourselves in.
As such, it’s really important that we can empower organisations during this crisis so we are offering the following free of charge or at very discounted rates:

  • Advice and consultancy on any system that you have in place or require.
  • Updates to WordPress or Drupal websites to inform your clients/stakeholders of business updates relating to Covid-19.
  • Fixing bugs/issues preventing you from working remotely effectively.
  • Advice on software and infrastructure to enable you to work better during these times.
  • Temporary websites and email addresses.

Call 01472 897335 or email connect@lykeltd.com for more information or to take advantage of this free support.
For more information, visit https://lykeltd.com/covid-19/



During these uncertain times and rapidly changing circumstances I want to reassure all our customers and contacts that we are here to support you in any way that we can. We are all still very much in work mode, although working from home, and as such it is business as usual.

We stay positive and continue to act on our clients’ behalf with lots of applications coming through, interviews being arranged (some by video) and negotiating offers. We are also providing temporary cover for companies that need it.

Should you need any support please do not hesitate to contact us on 01507 311161 or email david@root2recruit.co.uk 


Beckett Planning Solutions (BPS) Ltd

Plan Don’t Panic – BPS Ltd are specialist Planning Consultants, we can help you plan for the impact of the COVID-19 situation. Advising you on Continuity, Contingency or Recovery planning we will work with you to develop effective action plans, to support one another through these challenging times.

Please contact info@bps-projectplanning.co.uk or call 07943 562682 / 01472 429400 for a consultation – we are able to work remotely.



We are offering a free of charge coaching call to any business looking for advice/guidance. As a skilled Business Coach with Corporate experience in reacting to huge economical pressures in testing market conditions, John understands the stresses business owner’s are facing at this time. He can offer guidance to critically analyse and plan for crisis control with a view to securing the longer term success for the business. There are no strings attached, we just believe it is critical to support local SMEs and work together at this time.

If any business needs any help, they can book a free thirty minute coaching call by contacting either myself or Nicola at johnmchalepa@actioncoach.com


Faith at Work

Looking after yourself – Many of us are worried or fearful at the moment, whether for ourselves, our families, our businesses, or for the world itself. Fear can be disabling, and stop us seeing things clearly. Worry can sap our energy.

Mary Vickers is E-Factor’s chaplain, and she is available to listen; to be a sounding board as you work through difficult situations and decisions; and to be a caring friend. Although Mary’s regular drop-in sessions are stopping for the time being, she is still easily contactable directly. Mary is a faith leader, but E-Factor’s chaplaincy service is available to all members, clients and staff regardless of their faith or lack of it. If you want to talk faith you can, if you don’t then you needn’t! But do use Mary if you need a pressure valve in this challenging time.

Initial contact is by email on mary@faithatwork.info or by phone on 07730 972403, or you can also find Mary via Twitter and LinkedIn.


Card Industry Professionals

I’m Tim Gooseman and I am a local card payment specialist who can help in a number of ways with the effect of the virus, you may have problems with staff working from home, cash flow issues or need to take payments remotely from customers.
We can offer:

  • Virtual terminals
  • Cash Advance loans
  • GPRS (no – contracts)

If you need any help please call me on 07541 408599.


Fortis Therapy

It is so important for Fortis to continue to provide a safe and reliable mental health service to support those who may be anxious and struggling. While it is safe to do so, we will continue to provide services at Fortis’ therapy spaces in Grimsby, Hull, Scunthorpe, and Louth. For those who are self-isolating, social distancing, or feeling anxious, we are continuing support through video calls via Skype, Zoom, WhatsApp and FaceTime, or via the telephone.

For any questions at all, call on 01472 241794 or email enquiries@fortistherapy.co.uk.
Find Fortis on FacebookTwitterInstagram and Linkedin where we will be sharing advice, tips and mental health support. 


Mark Jarvis – Business Mentor and SatNav – Guiding you to success

Offering a sage mind and sound advice and guidance based on over 40 years in business and 10k connections across the UK. There is no doubt in my mind that we will emerge from our current situation into a new and different world. More than ever, if we continue to rely on what we’ve always done, what we end up with will be far less than we used to get. I’ve been told that I have an innovative way of thinking that brings change and inspires growth – and that perspective might be just what you need. Anything I know I will gladly give, so please don’t wait, don’t worry, let’s have a chat and I’ll do whatever I can to help.

The easiest and quickest way to access my diary is here: https://calendly.com/markjarvis/freecall.
Just choose a day/time that suits you.

Other contact info: https://www.linkedin.com/in/markajarvis/ – https://mark-jarvis.co.uk
Tel: 07983 524479


Genius Technology Solutions

We are keen to support other businesses to keep going in these challenging times.  We can advise on and supply VOIP, mobile & landlines, & alternative broadband connections eg 4G as well as review your energy costs.  We will offer a free review of phones & broadband connectivity to help people needing good Comms to work remotely.  Just scan & send your latest phone bill or telephone number & address for remote locations eg employee homes.

Likewise scan & send a copy of your energy bills & use this time to get those reviewed to see if you could make further savings.  We will do a desk top review to see the best options & deal for you in terms of broadband connectivity, costs, VOIP, energy etc.  If anyone needs help in provisioning & installing such systems then we’re ready to help with that too in a safe and reliable way to deliver solutions that will separate domestic from work related activity to protect existing cloud based systems & keep them safe from inappropriate access or corruption.

DON’T DELAY – Please contact us today – to get help now.

Good luck to you all.

P: 0333 011 0512 
E: sales@geniustechnologysolutions.com
W: www.geniustechnologysolutions.com


Direct Express Logistics Ltd

We want to ensure you get your products to your customers during these difficult times. At Direct express logistics we can send anything out from a parcel to a pallet or even several pallets on a next day service to anywhere in the UK.

We collect from all the DN postcodes, if you see a APC van or a UPN truck that’s us.

For more information call me on 07387261414 or email darren.shaw@dexl.co.uk  


A P Robinson & Co

As fellow Business Hive members want you to know that reassurance and guidance through these turbulent times are just a phone call or email away! Currently we are guiding our clients through some of the funding, loans and grants that have been made available below:

  • Statutory Sick Pay relief package for SMEs
  • 12-month business rates holiday for all retail, hospitality and leisure businesses in England
  • A Business Interruption Loan Scheme to support long-term viable businesses

We understand that this is an ever-changing situation, and we will endeavour to keep you up to date on the latest announcements but please get in touch if you need to hear a friendly voice and some good solid advice.

Contact Kate Brown on 01472 345888 or kate.brown@aprobinson.biz


Pepperells Solicitors

Pepperells are working hard to ensure that the services we offer will continue with as little disruption as possible during these challenging times. Arrangements are in place to allow for appointments to take place via alternate methods such as telephone, Facetime, Skype or via our live chat facility on our website.

Pepperells are taking the necessary steps to encourage partnerships with other businesses and strengthen relationships within our local business networks.

If we can help you during this difficult time please contact us on 01472 245555.


Just Telecomms

As the COVID-19 outbreak has caused many businesses to move workers home at short notice, Just Telecomms would like to offer members free video conferencing until August 31st 2020. You can host a meeting of up to 10 people inside and/or outside of your organisation, screen and file sharing is also included.
This can be used as you wish, to check in with colleagues, or even to have a face to face with friends and family at the weekend. Below is the link to signup.


Contact richardp@justtelecomms.com if you have any questions.


Invoice Finance Solutions

In these uncertain times you can rely on us to help with your business funding needs.  We have over 50 years combined experience in the business finance world and pride ourselves on finding the right funding solutions for you and your business. We are an owner managed business like you, totally independent of all financial institutions and provide a fee free service to each of our clients. You will receive fast, friendly and professional support.

Please don’t hesitate to call us in confidence for totally free and impartial help and support. We are proud to be part of such a strong and close knit business community and truly believe that together we are stronger.

You can contact us on 01472 851398 or by mobile – Belinda 07773 812646 or Ed 07748 683451.
Our website is www.invoicefinancesolutions.co.uk or email belinda@invoicefinancesolutions.co.uk


LCS Group

We are providing free advice and guidance for any business needing assistance with home working, online meetings and collaboration, voice communications or anything else relating to the operation or security of your IT systems.

In the first instance, email glenn.thow@lcsgroup.com or call 0330 8384 255 and ask for Glenn.


Matthew McSharry – insight4business

I have over 20 years’ experience in manufacturing and specifically the Flexible Packaging/Print Industry. I have covered most roles, including Production Management, Commercial & Customer Service Management, Supply Chain Management incorporating: Procurement, Planning/Scheduling, Data, Warehouse & Logistics Teams.

I have also been UK representative for Health & Safety in slips, trips and falls and have a strong auditing background. I can help optimise your stretched processes here & now or jump in with the day to day stock management, auditing or scheduling. I have a strong systems background in SAP, Dynamics and Radius ERP systems amongst others, managing MRP functions and volume data.

Contact Matthew by email on mm@insight4business.co.uk.


20-21 Visual Arts Centre

We are supporting the community at the 20-21 Visual Arts Centre, by posting lots of fun, creative and positive things to do. It’s great for finding out what we do, to entertain the children, and look into our archives, pick up a new hobby etc!

Visit their Facebook page for ideas.


Prohas Ltd

Prohas safety has over 18 years of safety management experience supporting many businesses across number of industries and sectors. During this difficult period, we continue stand alongside our customers to ensure they receive support and safety guidance where needed. To support businesses in the E-factor family & all other businesses in the local community we are available for free advice should any businesses need it.

This advice maybe to get through this current situation or it may be to support you with your business safety plan for when you’re ready to get going again.

Call Richard on 07872 107610 or email us @ safetysupport@prohas.co.uk


The Armour Group

Here at The Armour Group, we want to help everyone in our area to keep up and running in these uncertain times. We can offer advice and expert guidance in setting up secure remote working for your organisation, so that you and your staff can remain both efficient and safe while working from home. As the initial panic begins to fade, now is the time to make sure you are still abiding by Data Protection and GDPR regulations, as well as reviewing the success of your emergency response and business continuity plans. We can provide expert consultancy to help refine your systems and successfully migrate to the most assured solutions available.

For more information on how we can help, please email emma.davis@thearmourgroup.uk or call 01673 898001.


First Media

First Media can help organisations if they want some advice about how best to move their training material online. This can either be through eLearning or interactive webinars.

Here’s a piece they shared the other day about how they can help businesses: https://www.firstmedia.co.uk/blog/2020/03/23/keep-things-going-with-digital-learning/


Pinnacle Digital

During these difficult times we are looking to help businesses by offering free digital marketing consultations.
This includes:

  • Analysis of current digitalisation – We will look at your current position and look at what changes can be made right away.
  • Analysis of previous marketing activity – We will then look at what areas of digital marketing have been working the best for you over the last year.
  • Relaunch Strategy – We will also look at what strategy we can use to relaunch your business once current restrictions have been lifted and you’re allowed to trade as normal again.
  • Longer term strategy – Finally we’ll look at how we can look to grow your business once the lockdown has been fully lifted.

Here’s a link to our webpage for more information https://www.pinnacledigital.co.uk/free-digital-marketing-consultation-covid-19/. For any more information please contact Daniel Hales on 01724 231159.


Forrester Boyd

During turbulent times, businesses need support, guidance and reassurance. As one of the largest chartered accountancy firms in the region, we have a solid understanding of the pressures currently facing our local business community.

The most important thing at the moment is cashflow.  Talk to our experienced business advisers today who can help you to plan your cashflow and prepare you for recovery. From cashflow projections, grants, funding, R&D Tax credits, capital allowances, there are many elements that we can look at with you and be a sounding board for those ideas and concerns that you may have.

Talk to us today for a free initial consultation. Working with you to ‘stay Focused – protect the economy – save jobs’. Contact: info@forrester-boyd.co.uk


Anglo Scottish Asset Finance

We will be able to support your customers which have the need for the Coronavirus Business Interruption Loan Scheme . As the CBILS Loan hasn’t been as affective as the British Business Bank have original Planned. New financial providers will be added to the scheme to ensure more funds are made available to the SME Market. I am very happy to say Anglo Scottish has free access to all Lenders with the fund.

Alongside CBILS we would also like to remind our clients that we can also help advise on other options of finance available at this time; Asset refinance/equity release, Debt consolidation, Cashflow loans, Commercial mortgages and Invoice finance.

Please do not hesitate to contact Andrew on Andrew.Casey@angloscottishfinance.co.uk if you have any questions.



As a small business, if you are having difficulties understanding what help is out there and your entitlements during these trying times, then please contact us and we will try to guide you through.
We can help with:

  • SEISS (self-employed income support scheme)
  • CBILS (coronavirus business interruption loan scheme)
  • Job Retention Scheme
  • Business Planning
  • Business survival

Visit our website for more information at www.turnerwarran.co.uk and sign up for our daily/weekly news updates or contact us on 01652 650112 or kevin.turner@turnerwarran.co.uk


Auroras Copywriting

GAIN CLARITY AND DEVELOP YOUR CONTENT MARKETING ACTION PLAN WITH OUR LIMITED FREE COVID-19 CONSULTATION OFFER – The world might be on pause due to the coronavirus pandemic, but your business is absolutely not. You still have big dreams to fulfil, revenue targets to meet and bills to pay.

So, what better time to re-evaluate your content to discover what’s working, what’s not, and improve your results? Of course, we understand that it isn’t easy to find the motivation or enthusiasm when the world feels like it has been turned upside down.

Find out more here – https://aurorascopywriting.com/blog/get-seen-get-noticed-get-ready/


Troubleshooting Business Solutions

This is a very challenging time or any business but even more so if you have employees you are responsible for. For many businesses this time is about survival which may mean making some tough choices about staffing. This has been a time of new schemes and support but underlying all of it, your responsibility as an employer remains. I can support you by putting the processes you need in place to support and manage your employees.

  • Job retention scheme usage and processes for transitioning back to the workplace
  • Conducting contract consultation and renegotiations
  • Implementing performance management plans
  • Conducting redundancy and employee restructure processes.

Getting it wrong can be harmful to the employment relationship, but can also cost your business substantially. For a practical hands-on approach to employment management process contact Ella Stockdale on 07701 026144 or ella@troubleshootingbusiness.com.