Business Hive Site Help

Signing into your Business Hive account and accessing our social networking features couldn’t be easier. From any page on our website simply click “Sign in” from the main website navigation. Once you have done this you will be prompted for your email address and password, enter these details and click “Login” and you will be redirected to your user dashboard.

Pro Tips:

When entering your email address and password, tick the “Remember Me” checkbox. By doing this your login information will be stored allowing for a quick login procedure every time that you visit the Business Hive website. It should be noted that stored credentials will be lost upon clearing your website cache and data or when using an Incognito browsing session.

We understand the frustration that comes with forgetting a password, thankfully Business Hive has got your back. If you have forgotten your password and cannot access your account we can help you to recover it. From our main website navigation, click the “Sign in” button, much like you did in the previous tutorial. You will now be redirected to two input boxes where you will input your email address and password, but what if you don’t know your password? No problem. Simply click “Forgot Password” which can be found just above the yellow “Login” button and follow the steps to perform a password reset. 

Pro Tip:

Forgetting your password can be a stressful situation, reduce the risk of losing a password by utilising a password manager such as LastPass and Keepass.

Not making the most out of Business Hive? Can’t regularly attend networking events? Whatever your reason we understand that sometimes our members will need to cancel their Hive membership package. All Business Hive memberships will need to be cancelled in writing and are subject to the following terms. 

“Membership will be automatically renewed unless cancelled by the member in writing. Monthly memberships can be cancelled at any time by either party after 90 days by giving 30 days written notice on the 1st day of the calendar month thereafter. Any member who cancels their membership may not attend any First/Third Tuesday networking event as a guest of another member for a period of 6 months.”

If you are struggling to cancel your membership and need to chat with us in person, you can reach us on 01472 242667 or by email at info@businesshive.net

As part of your Business Hive membership you can add two or more associate members to your account depending on your subscription, this process allows associate members to make full use of the Business Hive platform without paying for additional accounts. To add an associate member, simply click Add Associates from the left-hand menu of the business hive social area once you have logged in. Once you have done this you will be presented with a simple form that can be used to add or remove associate members. Please note that associate members are approved by the Business Hive team so this process is not instantaneous, we do however aim to approve associate requests usually within 72 hours of submitting.

Is the Business Hive website not displaying properly? We’ve got you covered. Due to the scope of the Business HIve website, we often undergo maintenance, updates and content changes to ensure the website stays relevant and up to date. On rare occasions this can cause the website to render incorrectly, this is due to cached content. You can clear your cache and cookies using the following methods which will detect your browser and provide a visual guide on how to.

Need Support?

Cannot find what you need? Use our form below to request what kind of resources you need, and we will endeavour where possible to help. 

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